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Job: Project Consultant/ Program Engineer - Customer Experience

Active since 21-04-2017 Job category Project management
Location Hoofddorp Level Mid-Senior level
Educational level Bachelor / Graduate Employment type -
Hours 0 Salary -
Are you an engaged customer experience consultant? Do you love to connect the dots? Are you able to develop performance solutions and programs? Is networking and engaging organizational change a part of your profile? Then we might have an interesting job for you!

You head up the operations of large projects. As a liaison person, you are the bridge between our clients and project teams. You ensure that everyone (internally and externally) is kept up to date, you are 1 step ahead and you inspire and challenge the project team. You make it happen by bringing expertise together. You love to think, create and implement solutions for improving Customer Experience. Therefore, you partner well with the internal (learning) design team, project coordinators and facilitor specialists. You report to the General Manager.

Furthermore, you are focused on consulting with our key clients and prospects, also contributing to our commercial objectives.

We are Experience Engineers, on a mission to turn customers into raving fans. Our purpose is to spread delight! We transform business into experience, by reverse thinking and engineering. Our desired experience in short is FEED, which stands for: Free to have Fun, Energized to Engage, Encouraged to Empower and Dedicated to make a Difference.

We accompany organizations where people make the difference on their journey towards consistent and memorable experiences, the creation of raving fans and ambassadors, with more passion, energy & fun at work, enhancing the overall performance and ensuring that the change is sustainable.


  • You have a Bachelor or Masters degree
  • You have 7 – 10 years working experience of which 5 years is in project management and/or key account management
  • You have experience in consulting in a similar role and a track record in customer experience
  • You have excellent commercial, communicative & social skills
  • You have experience in change management or an affinity for learning & development
  • You are fluent in Dutch and English (German or Spanish is a plus)

Did all of this make your heart jump a little and want to get in touch? Then simply use the following link to apply - you only need your CV, your salary expectations and indicate to us in 5-10 sentences why you are the perfect candidate. We invite you to consider your application as a ‘program engineer opportunity’ to sell yourself so we can experience your approach in practice.


More information
This listing is a full-time job

Job category Project management
Industry / Industries Consultancy
Region Netherlands
Keywords project, management, program, engineer, sales, customer experience, communication, development

Contact information

Name Jeroen Ruigrok